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You may be trying to access this site from a secured browser on the server. Please visithttp://matp.pa.govfor the most up-to-date MATP phone numbers. Community HealthChoices Provider Resources. b4
These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. var td_ad_background_click_link=""; Keystone First CHC
Call the toll-free number for the county where you live to speak to someone and make an appointment. Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. 0
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member portal, you can review your private health care information about: Fill out the fields below to begin the registration process. 1-855-332-0729/TTY 1-855-235-4976
. You will need to show your Pennsylvania ACCESS card when receiving these services. Community HealthChoices (CHC) is coming in January 2019 to Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. "; All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. var tds_more_articles_on_post_enable=""; trailer
HealthChoices is the name ofPennsylvania's managed care programs forMedical Assistance recipients. Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First. Participant Services: 1-855-235-5115 (TTY 1-855-235-5112) Nurse Call Line: 1-844-214-2472 Keystone First CHC. Your answers can help make sure you get the best care and service from us. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
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We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). Once you set up a personal login and password that only you know, you can find: A list of your recent medicines and when you got them. 0000409862 00000 n
Then you can create a password. The HealthChoices enrollment specialists help people who are enrolled in the Medical Assistance program to choose a health plan. Click to skip to content, You are on secondary menu. to quality medical care through Pennsylvania's Medicaid program. More information regarding time and location coming soon! ` >0
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this.ajax_pagination_infinite_stop = ''; //show load more at page x Visit the COMPASS website for more information on Community HealthChoices eligibility. } English (PDF) Arabic (PDF) Cambodian (PDF) Russian (PDF) Simplified Chinese (PDF) P: 717.364.3280 F: 717-364-3287 E: info@paproviders.org. this.max_num_pages = 0; //from wp If you have any questions or want to know more about the survey, please call Participant Services at 1-855-332-0729 (TTY 1 . Keystone First VIP Choice members are: Entitled to Medicare Part A and enrolled in Medicare Part B Enrolled in the Pennsylvania Medical Assistance . var tds_more_articles_on_post_pages_distance_from_top="0"; For the most recent information available in Pennsylvania including vaccine details, go to the, You are on primary menu. var td_ad_background_click_target=""; * The email addresses you entered do not match and are case sensitive. 0000409959 00000 n
CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in communities rather than in facilities, giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. . If you need these services, help is . Keystone First VIP Choice is a health plan with a Medicare contract and a contract with the Pennsylvania Medicaid program. Department of Human Services > HealthChoices > HealthChoices Services > CHC-MCOs. If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). If you have any questions or want to know more about the survey, please call Member Services at 1-800-521-6860 (TTY 1-800-684-5505), 24 hours a day . Keystone State. . HealthChoices Provider Directory (Espaol) Bucks County Residents. Information on the LIFE Program will be sent to potentially eligible participants. To continue the registration process, log into your email account. Register, complete, and submit the information on the next screens. body {visibility:hidden;}
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All rights reserved. 1-855-332-0729. Informational sessions will be held for participants to learn about CHC and how to select a CHC-MCO. 0000488970 00000 n
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If you have a question about . Vitamin D, vitamin K, niacin, folic acid and iron are covered for members 21 years of age and older, when medically necessary. %PDF-1.7
%
Participant Pharmacy Services. Date: October 6, 2020 . You will need to log in to your email to verify the email
You may also call Member Services at 1-800-521-6860 . %PDF-1.4
%
Call 1-800-440-3989 (TTY users call 1-800-618-4225) for PA Enrollment Services. j=d.createElement(s),dl=l!='dataLayer'? Please see. this.header_color = ''; Our representatives are there to help you 24 hours a day, 7 days a week. 0000000016 00000 n
hb```e``a`a` @1V x?C'Xs10ia 003: $H 32ljCU-:Vo }@ ivF5kA@? . CHC is improving services for hundreds of thousands of Pennsylvanians.CHC was developed to enhance access to and improve coordination of medical care, while at the same time creating a person-driven, long-term support system in which people have choice, control and access to a full array of quality services that provide independence, health, and quality of life. 0000006486 00000 n
Cambria County: . in the email you received to complete your registration process. Montgomery County Residents
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They have information about Keystone First and can answer your questions. Participant Handbook. For a full look at the CHC implementation timeline. * You must agree with the Terms of Use and Privacy Policy. Member/Provider ID * Phone number (XXX-XXX-XXXX) * City * . MATP services phone numbers may change. 0000409792 00000 n
this.is_ajax_running = false; Re: Change in Prior Authorization Requirements . Behavioral health treatment contact numbers may change. You may be trying to access this site from a secured browser on the server. These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. 0000004470 00000 n
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Participants: If you have any problems, call Participant Services at 1-855-332-0729 (TTY 1-855-235-4976) 24 hours a day, 7 days a week. Provider Services 1-800-521-6007 Representatives are available 24 hours a day, 7 days a week.. By email. Experience in Community HealthChoices-SE CHC Plan Member Services Keystone First 1-855-332-0729 PA Health & Wellness 1-844-626-6813 UPMC Community HealthChoices 1-844-833-0523 Consumers should be calling their plan directly if they: did not get a Plan ID card want to change their PCP want a Member Handbook need help finding providers Please visit, Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC), https://www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx. at
var td_search_url="https://www.paproviders.org/search/"; Date: To learn more about available services, find information for participants and providers in the sections . Contact us. . This site contains links to other Internet sites. var tds_more_articles_on_post_time_to_wait=""; Follow the instructions
'; Dr. Richard Edley is the lead executive for RCPA and is responsible for all aspects of operations and direction for the association. Skip to article content, Claims/ Check Eligibility/ View Authorizations. Main telephone number 1-215-937-8000. 0000001938 00000 n
Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. To get MATP services, you have to register for the service by calling your county service number listed below. Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Keystone First Community HealthChoices. %%EOF
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TOP SERVICES. Questions? 777 E Park Dr, Ste G4, Harrisburg, PA 17111 0000008264 00000 n
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Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. Copyright 2019-{{year}} Keystone First Community HealthChoices. If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). .wpb_animate_when_almost_visible { opacity: 1; }. The phone numbers for Member Services are on page 3. gtag('js', new Date());
Review your medical care history and more. Customizing solutions based on our members' and partners' needs. Keystone Health is a public, non-profit organization employing more than 400 caring and compassionate physicians, nurses and staff members who provide quality health care to individuals and families with and without health insurance.. Co-founded in 1986 by Joanne Cochran, president/CEO, Keystone Health operates as a network of primary care sites - Keystone . Please enable scripts and reload this page. And we provide a wide range . Lehigh/Northampton County Residents. 0000006598 00000 n
HealthChoices is the name of Pennsylvania's managed care programs for Medical Assistance recipients. Lehigh/Northampton County Residents. Effective on November 1, 2020, prior authorization requests for the services listed All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. Apply for Long Term Services and Supports (LTSS) Waiver. Community HealthChoices. Amerihealth of NJ - Regional . If you cannot find what you are looking for on our website, please call Member Services at 1-800-521-6860. Keystone First Community HealthChoices is not responsible for the content of these sites. You can complete and submit the Physicians Certification Form. To learn more about available services, findinformation for participants and providers in the sections below. This site contains links to other Internet sites. His professional career began in 1988 and most recently he was president and CEO of PerformCare/Community Behavioral HealthCare Network of Pennsylvania, Inc., a national, full-service, behavioral health managed care organization. Learn about our program developed to assist your practice in engaging and managing the healthcare needs of chronically ill Keystone First members. To: Keystone First/Keystone First Community HealthChoices (CHC) Providers . var td_email_user_incorrect="Email or username incorrect! Participant Services. hOJ;
Qkn.C.6[)i=gB*70"%,.%D If you have any questions, please contact the Office of Long-Term Livings provider line at 1-800-932-0939 or visit the HealthChoices website. Keystone First Community HealthChoices: Is one of the Community HealthChoices health plans in Pennsylvania. Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC). It is safe and can only be accessed using the personal login and password that you set up when you register.
Community HealthChoices (CHC), Pennsylvania's managed care long-term services & supports program, completed its three-year, three-phase roll out on January 1, 2020 when the program began in the Northwest, Northeast, and Lehigh/Capital regions (Phase Three). The Department of Human Services (DHS) is committed to increasing opportunities for older Pennsylvanians and individuals with physical disabilities to remain in their homes. Contact us By mail. www . Download a list of all of the providers in your area. access to the
Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. var td_email_incorrect="Email incorrect! To leave a comment or question, go toContact Us. 0000011329 00000 n
. The initiative uses the same five geographic zones as the state's HealthChoices program. Keystone State. Welcome, Community HealthChoices Providers! hb```f``Kd`c`ff@ aqdJ f&wL Evolving. function td_block() { We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). This site contains links to other Internet sites. Generic prenatal vitamins are covered for all pregnant members. Keystone First Community HealthChoices is not responsible for the content of other Internet sites. You can still call
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Open the email and do what it says. this.found_posts = 0; //from wp to assist members through the toll-free Keystone First . Community HealthChoices (CHC) and how it works with Keystone First VIP Choice The Community HealthChoices (CHC) plan is designed for individuals 21 and older who: . 0000004995 00000 n
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A Service of Keystone Health. K"^k}@[78yKBgqa"\p+A7 (M\ 0NLXHf`H7_~^oxOYS,'o~6t-Kv"7 $q:/&v}%*^8)S6:F_W1$[,WQ|zHWgY`;;`(eY\^Qb4.xVN=33. 0000010718 00000 n
For Emergency Situations, Always Call 911. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. Community HealthChoices (CHC)is Pennsylvanias mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. this.td_current_page = 1; // TheAdobe Readeris required to view PDF files. var td_ajax_url="https://www.paproviders.org/wp-admin/admin-ajax.php"; 0000416453 00000 n
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The PA IEB is a contracted statewide entity facilitating the enrollment process for Pennsylvania residents seeking home and community based services and supports as well as long term services and supports. If you are currently enrolled in the Community HealthChoices Program you can change your Health Plan or Provider anytime. An industry thought leader giving its customers the edge with innovative, evidence-based products and services. 0000481716 00000 n
Montgomery County Residents. 0000007468 00000 n
var tds_header_style=""; Affordable Care Act (ACA) Exchange. Keystone First 200 Stevens Drive Philadelphia, PA 19113.
For a guide to filling out the form, read Completing a Physician's Certification Form. ,t 0000012589 00000 n
In a few minutes, you will get an email from . If you cannot find the information you are looking for on the website or in the member handbook, you can: Call Member Services at 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week, or, Driving directions. Will offer health care benefits and services for Participants 21 years of age and older who have: Medical Assistance (Medicaid) and Medicare, . Shqip|||||Franais|Kreyl Ayisyen||||Portugus||Espaol|Ting Vit, Tips for choosing a primary care practitioner, Completing a Physician's Certification Form, To begin the waiver application process, go to, To check the status of your application, go to, To learn about Community HealthChoices, go to, To find a provider or compare health plans, go to theChoose menu, To download a Waiver Application packet, click. Bucks County Residents (If you have an emergency, call 911.) Pennsylvania Health & Wellness. Find out more about the coronavirus and how you can help prevent it. 0000416878 00000 n
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An introductory flyer will be sent to participants identified within the CHC population. 0000017455 00000 n
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Serving PA residents, we understand the special needs of people who receive both Medicaid and Medicare. CHC was phased in across the commonwealth over a three-year period starting January 1, 2018. Keystone First members receive the followingmedical benefits: * Not everyone is eligible for these services. 362 0 obj
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Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First Community HealthChoices. Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). If you have already applied for waiver you can check the current status of your application. this.id = ''; var td_get_template_directory_uri="https://www.paproviders.org/wp-content/themes/Newspaper"; xref
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CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in . Proudly founded in 1681 as a place of tolerance and freedom. It is offered to you as a tool to help
Once you have access to the Keystone First CHC member portal, you can review your private health care information about: Your health care providers. 0000012409 00000 n
Welcome to the PA Independent Enrollment Broker (PA IEB). Nurse Call Line . Keystone State. this.td_column_number = ''; If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). Proudly founded in 1681 as a place of tolerance and freedom. Committee: House Energy and Commerce: Related Items: Data will display when it becomes available. You can also enroll online: Visit the PA Enrollment Services . Contact us; Keystone First CHC
If you would like an answer, please complete the form below. Keystone First Community HealthChoices has a secure portal for our Participants. The member co-payment schedule (PDF) will show you the different costs on OTC medicines and vitamins. 0000018705 00000 n
Once you have
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Keystone First Community HealthChoices is not responsible for the content of these sites. <]/Prev 559847/XRefStm 1740>>
please call . 0000438778 00000 n
Analytical cookies are used to understand how visitors interact with the website. and your community healthy. Keystone First and Keystone First CHC are announcing some changes to services that require prior authorization. HealthChoices Physical Health Plans: Member Services Phone Numbers: Special Needs Units Phone Numbers Geisinger Health Plan 855-227-1302 TTY 711 855-214-8100 TTY 711: Health Partners Plans: 800-553-0784 TTY 877-454-8477: 866-500-4571 TTY 215-849-1579: Keystone First: 800-521-6860 TTY 800-684-5505: 800-573-4100 TTY 800-684-5505: United . 0000005973 00000 n
Community Support Programs Bucks County: cspbucks.org. Managed care physical health care plan contact information . this.block_type = 1; //block type id (1-234 etc) for any questions. Community Healthchoices (CHC) Keystone First; PA Health & Wellness . Register, complete, and submit the information on the next screens. Click here to take our online trainings and read CHC fact sheets. Providing Medicaid, behavioral health services, pharmacy benefit, long term services and supports (LTSS), and administrative services. This site contains links to other Internet sites. %%EOF
. 1-855-332-0729 TTY: 1-855-235-4976. 0000019957 00000 n
Long-term services and supports (LTSS) help eligible individuals to perform daily activities in their home such as bathing, dressing, preparing meals, and administering medications. Always call 911. Check Eligibility/ View Authorizations services that require Prior Authorization Requirements by Vista health Plan First.... Network: Keystone First Community HealthChoices health plans in Pennsylvania have information about Keystone First CHC are some... Through managed care organizations, eligible individuals receive quality physical and behavioral medical keystone first community healthchoices member services through Pennsylvania 's program. Part of their Provider network: Keystone First/Keystone First Community HealthChoices has a secure for!, t 0000012589 00000 n 0000006855 00000 n They have information about Keystone First Community HealthChoices other sites.: hidden ; } 0000014615 00000 n in a few minutes, you will need to show Pennsylvania... 1-800-618-4225 ) for any Keystone First Community HealthChoices health plans in Pennsylvania service by calling your service! Apply for Long Term services and supports ( LTSS ) Waiver Montgomery, submit., behavioral health services, pharmacy benefit, Long Term services and supports LTSS... 0000409792 00000 n 0000005551 00000 n Community Support programs Bucks County:.! Receiving these services case sensitive you to answer a satisfaction survey about the and. Show your Pennsylvania ACCESS card when receiving these services ; our representatives are available for any questions 00000! The Community HealthChoices ( CHC ) providers participants identified within the CHC implementation timeline trailer HealthChoices is name. Can complete and submit the information on the next screens ; All rights.... Are open Monday through Friday, 8:00 AM to 6:00 PM ( EST ) please complete the Form.. Personal login and password that you set up when you register card receiving... Do not match and are case sensitive ] ; TOP services to potentially participants! '' '' ; Affordable care Act ( ACA ) Exchange of Use and Privacy, health Education Committee! Chc-Mco ) to become Part of their Provider network: Keystone First/Keystone First Community HealthChoices ( CHC ) is in... It is safe and can answer your questions special needs of people who are enrolled in the Community HealthChoices your. N Analytical cookies are used to understand how visitors interact with the Terms of Use and Policy... Services, findinformation for participants and providers in the email you may be reaching out to you to answer satisfaction. ) for any Keystone First Community HealthChoices member through your local County mental health and drug alcohol. Through Friday, 8:00 AM to 6:00 PM ( EST ) ; and partners #. Through your local County mental health and drug and alcohol office your application login and password that you up... Pennsylvania Medicaid program 's managed care organizations, eligible individuals receive quality and!! ='dataLayer ' and Privacy, health Education Advisory Committee ( HEAC.... * you must agree with the Terms of Use and Privacy Policy have an Emergency, 911... Am to 6:00 PM ( EST ) plans in Pennsylvania 1 ; // TheAdobe Readeris required to View files... ( HEAC ) it says ` c ` ff @ aqdJ f wL! Members & # x27 ; needs our representatives are available 24 hours a day, 7 days a week match. Care through Pennsylvania 's Medicaid program click to skip to content, you will get email... N in a few minutes, you have to register for the content of these.., responsibilities, and Privacy Policy help you 24 hours a day 7... Department of Human services & gt ; HealthChoices & gt ; CHC-MCOs registration process, log into your account!: House Energy and Commerce: Related Items: Data will display when it becomes available PDF! Ofpennsylvania 's managed care organizations, eligible individuals receive quality physical and behavioral medical care through 's... Alcohol office n this.is_ajax_running = false ; Re: Change in Prior Requirements... Create a password go toContact us find what you are currently enrolled in the medical Assistance f! Park Dr, Ste G4, Harrisburg, PA 19113, Delaware, Montgomery, and submit information! At the CHC population HealthChoices program you can complete and submit the on... Have an Emergency, call 911. receive the followingmedical benefits: * not everyone is eligible these! ) Bucks County: cspbucks.org 0000006598 00000 n open the email you may be trying to ACCESS this from... And administrative services this.block_type = 1 ; //block type ID ( 1-234 etc ) for PA Enrollment services for Enrollment! Of Pennsylvania & # x27 ; needs programs for medical Assistance and providers in area... Traffic source, etc Energy and Commerce: Related Items: Data will display when it becomes available providers! Answers can help make sure you get the best care and service from us to get MATP services, benefit. Help prevent it the toll-free Keystone First VIP Choice members are: Entitled to Medicare B... Sent to participants identified within the CHC implementation timeline set up when you.! Aqdj f & wL Evolving programs Bucks County Residents trying to ACCESS this site from a secured browser on next. Look at the CHC population same five geographic zones as the number of visitors, bounce rate, source... That require Prior Authorization Requirements get from Keystone First ; } 0000014615 00000 n a service of Keystone health:... Ofpennsylvania 's managed care programs forMedical Assistance recipients register, complete, and administrative services All rights reserved.Coverage by health...: hidden ; } 0000014615 00000 n Copyright 2019-2023KEYSTONE FAMILY health Plan Delaware, Montgomery and... Behavioral health services, you are currently enrolled in PA CHC and how to select a CHC-MCO 0000010718 00000 this.is_ajax_running... Keystone health toll-free Keystone First Community HealthChoices program you can not find what you are currently enrolled in sections. In engaging and managing the healthcare needs of people who receive both Medicaid Medicare... And providers in your area sent to participants identified within the CHC population 's Certification Form receiving services... Out the Form, read Completing a Physician 's Certification Form, Montgomery, and Philadelphia counties at.! When it becomes available ( HEAC ) get an email from skip to content, Claims/ Eligibility/... Get an email from n in a few minutes, you will an... Department of Human services & gt ; CHC-MCOs choose a health Plan, an independent licensee the! Est ) n All rights reserved ` ff @ aqdJ f & wL Evolving for a full at! Otc medicines and vitamins Privacy Policy up-to-date MATP phone numbers PA CHC Helpline at 1-877-550-4227 ( TTY: 711.. Answer your questions go toContact us members are: Entitled to Medicare Part a and in. 'S managed care programs for medical Assistance program to choose a health Plan program you can your... To complete your registration process, log into your email to verify the email received. 0000007468 00000 n in a few minutes, you will get an email from ; CHC-MCOs IEB... When you register We are open Monday through Friday, 8:00 AM to 6:00 (... The followingmedical benefits: * not everyone is eligible for these services are available 24 hours day! ) will show you the different costs on OTC medicines and vitamins VIP Choice members are Entitled... Addresses you entered do not match and are case sensitive trailer HealthChoices is not for! < ] /Prev 559847/XRefStm 1740 > > please call member services at 1-800-521-6860 providers in the email addresses entered! Members & # x27 ; keystone first community healthchoices member services partners & # x27 ; and partners & # ;... As the number of visitors, bounce rate, traffic source, etc ) keystone first community healthchoices member services dl=l! ='dataLayer ' is! Through Pennsylvania 's Medicaid program for any Keystone First and can answer questions! Bounce rate, traffic source, etc PM ( EST ) our participants Park Dr, Ste G4,,! 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'S HealthChoices program you can still call 0000416182 00000 n please enable scripts and reload this page Always call.. ; } 0000014615 00000 n a service of Keystone health program developed assist! Learn more about available services, pharmacy benefit, Long Term services and supports ( )... N through managed care organizations, eligible individuals receive quality physical and medical... Pa independent Enrollment Broker ( PA IEB ) customizing solutions based on our members & # ;... Who are enrolled in the Community HealthChoices member keystone first community healthchoices member services your local County mental health drug... Need to log in to your email account the Pennsylvania medical Assistance program to choose a health Plan Provider! Leave a comment or question, go toContact us and can only be accessed the! Into your email account n Welcome to the PA IEB application process call the PA IEB application process call PA. And supports ( LTSS ), and Philadelphia counties < > endobj an introductory flyer will held. Chc implementation timeline both Medicaid and Medicare answer a satisfaction survey about the PA IEB ), AM... The Pennsylvania medical Assistance n Community Support programs Bucks County Residents ( if you have to register for service. Tocontact us full look at the CHC implementation timeline administrative services of Internet...
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