If you are having difficulty transferring your tickets, please click here to contact our Customer Service team. Millions of devoted fans were shut out of buying tickets altogether. Have more questions? Ive had tickets be in my cart and then they disappear because they were sold to someone else. Artists loathe secondary vendors too the acts dont get a cut of tickets reselling for multiples of face value. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Where do I enter my credit code on Ticketmaster? But it is crazy that that merger happened because it allows them to be the biggest ticket seller, biggest concert promoter, and have exclusivity with the majority of the high-capacity venues. Please double check by logging into your account and checking your order history and your bank statement to see if you have a pending transaction from Ticketmaster UK. Why can I not access Ticketmaster presale? At the top, choose a time range. The Error Code 0011 occurs when users attempt to purchase tickets via Ticketmaster. But theyre largely designed to insulate artists, venues and promoters from criticism. Enter your email address in the email field and the system will check to see if you have an existing Ticketmaster account. For independent venues, they cant really compete because they either have to give money to their competitor to Ticketmaster for their ticketing service, or use another ticketing company. Required fields are marked *. I hear ticketmaster customer service is not fun and hope I can avoid it anything helps thanks! One 2016 study from the New York Attorney General found that more than half of the seats at an average show never went on sale to the general public but were instead reserved for presales, artist teams, fan clubs or as perks for certain credit card users. This error is caused by an interruption to the transaction process. Sign in and tap on your order. There's something deeply wrong in Taylor Swift's America. For all its clout, Ticketmaster has two major problems. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random . Ticketmaster last experienced an outage on Sunday, January 1, 2023 and it lasted about 49 minutes. E-tickets, paper tickets, Miscellaneous Change Orders (MCOs), and service fee documents can be voided by users with appropriate security permissions. On your device, go to a browser where you're signed in, like Chrome. Re: Ticketmaster transfer problem Be logged into your Ticketmaster account on your computer before you click the link. Stupid penguin. I think the biggest artists probably have pretty good contracts. Things going wrong with my tickets is one of the few things that worry me. Does Ticketmaster refund games that dont happen? (It did, however, lead promoters to the Empire Polo Grounds in Indio, later the site of Coachella. Then I went to the Site Settings for that page and saw that the only Permission blocked was "Ads". Search. Thanks to a web of exclusivity contracts with artists and venues, consumers usually have to go through Ticketmaster to see the artists they want to see. Trying to get ready for the game today and transfer some of the tickets to my friend but it doesn't seem to be letting me on the Ticketmaster app or website. If you get to the end of your booking online and then see an error message, it might mean that the order hasn't gone through. But it also ends up leading to higher prices for us and less negotiating room for artists or independent venues, or the workers that end up dealing with Ticketmaster. So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? I'm going to contact them for help but searching the web, it doesn't seem like anyone else has had that problem when the servers are supposedly up. You'll receive an email or a text if you selected the phone option with a 6-digit verification code. my tickets are doing this. So it doesnt matter what artists come and say, we demand to not use Ticketmaster. Ticketmaster has the venue and the venue has its hands tied. Will a screenshot of a Ticketmaster ticket work? I have a concert tonight and it won't load. 3. A ticket might be voided if a mistake was made, such as the wrong credit card was used to issue the ticket or the passenger's name was incorrect. Klobuchar and Mike Lee (R-Utah) will lead a Senate Judiciary Committee hearing about competition issues in the U.S. ticketing market on Jan. 24. Check Your Network . The service charge is not refundable. Turning off your wifi and do it over cellular data seems to work! Press J to jump to the feed. My friend bought mine because I couldnt get in and she got in before me and she sent a transfer and it wont let me accept it. Each week, we explore unique solutions to some of the world's biggest problems. Theres some precedent for ticketing legislation, like the 2016 BOTS Act, which authorized the Federal Trade Commission to levy fines for automated ticket scalping. 36. LEARN MORE. Can you get a refund if you miss a concert? Even a beloved act like Bruce Springsteen had to answer for eyebrow-raising ticket prices on his upcoming tour; they hit $5,000 after he used Ticketmasters dynamic pricing model, which responds to rapid demand by raising prices in real time. Select Sign out or Sign out of all accounts. International cards are also accepted on our desktop site. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7. Several high-ranking concert industry executives, who requested anonymity so they could speak freely about the competition, said they suspected Ticketmaster erred in placing all the Eras tickets on sale at once and allowing fans to pick their own seats, which led to bottlenecked traffic. Like they cash in on artists. Upcoming Events. Your barcode includes technology to protect it, so you won't be able to use screenshots or print outs. Acts like Springsteen or the Rolling Stones curtail demand with extremely expensive tickets that their Baby Boomer fans are happy to pay for. Fans, artists and government regulators have lambasted Ticketmaster for 30 years. I want to win.. He should run again. "Blocking" flight tickets refers to the practice of reserving an airline seat but not paying immediately. In the U.S., unlike the U.K. and Europe, venues have five- to 10-year exclusive contracts with ticketing platforms like Ticketmaster, Phillips said. So if you cant do that, why? For example, if you were signed in, you'll need to sign in again. Why do I get an error code on Ticketmaster? I have to turn off my VPN to buy tickets on Ticketmaster. That would be a benefit in itself, Waksman said. How do I get my Ticketmaster account unblocked? 25. But Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience. But from talking to you, it seems like Ticketmaster can assert its dominance on the artist side. Some Internet service providers use a device called a proxy server to save copies of web sites on their servers. I tried shutting off all extensions and clearing the cache and cookies but still had the problem. Like we would have mid-sized venues, we would have venues that would hopefully be not as crazily expensive. If Congress or regulators were to step in, how could they reform Ticketmaster and Live Nation? How To Access Your Ticket(s) Using the iOS Mobile App: Open your Ticketmaster App. No other system on earth could deal with that volume. Barnum, prompting riots and howls of corruption when her shows instantly sold out at inflated prices. Yeah, the way I have my router setup won't allow ticketmaster to load. Same! Find the application you want to clear the cache of and tap its listing. I would not at all be surprised if real enforcement does come this time, MacVey said. Then, I did what you suggested, wifi-turned off. The background image height is less than the widget height. Ticketmaster is effectively paid to be a punching bag, Budish said. Click the Sell Tickets button or the Sell button on the app. In 2019, Ticketmasters parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that the DOJ made Live Nation promise to abide by in order to allow the merger happen). When Cyrus team switched to a no-resale policy, the next tour didnt instantly sell out. I changed that to "Allow" and now Ticketmaster works again. It was personally devastating, and then the anger continued to grow.. Should you refresh Ticketmaster queue? After resetting password on Ticketmaster the bot message is back]. just hang in there guys. According to some users who have received the Ticketmaster error code 0011, this error may be caused by corrupted browser cookies. 28. But after tech failures shut out millions of fans from the on-sale for Swifts Eras tour in November, the ticketing firm came under fire from all sides. The firm merged with Irving Azoffs Front Line Management in 2008, and Live Nation acquired it in 2010 under a federal consent decree requiring it to license its software to AXS, and to not retaliate against venues using other platforms. Youll still have websites crashing whether its Ticketmaster or Joes Tickets or whatever.. Its heartbreaking, because you have an intimate relationship with Taylor, shes the soundtrack to your life. They, you know they have the ticketing software. This error is caused by an interruption to the transaction process. 3 min read Fans of Taylor Swift were frustrated when they went online Tuesday to purchase tickets for the music star's upcoming stadium tour and found that. They have this law, Section Five, that allows them to enforce antitrust laws, and they have public comment openings often throughout the year. I accepted two other tickets earlier no problem. It would decrease the fees that we see on all of our tickets, it would also likely decrease the price of the face-value ticket. In-detailed options to avoid the error "Oops Something Went Wrong" and download the tickets are explained below: Fix 1: Download Tickets using Mobile App rather Browser Lot of users mentioned over social media that they are seeing the error when try to download the tickets from Ticketmaster mobile site using any browser. And the answer seems to be, okay, they can try, but good luck with that. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. I've cleared all the app data/cache and made sure app was up to date but it won't work. Ticket buying has gotten very confusing, not just for the fans but for the artists, Springsteen admitted. You can then click the link to create a new password, which will allow you to access your account. This is happening to me too, but only when I'm on wifi. If it says "Your tickets aren't quite ready yet", this means they'll be available in your account around 5 days before your event. The Federal Trade Commission is also a regulatory agency that deals with antitrust. The second that she enters the sphere of high-capacity venues, those venues are in exclusive contracts. On the site when I click my ticket it brings up a penguin and says "Oops Something went wrong. Problem: This error is caused by an interruption to the transaction process. 21. Even venues that try to quit Ticketmaster may find its not so easy to leave. 31. im from overseas and i really thought i couldn't get into the US ticketmaster because of location ip address!!! How long is Ticketmaster maintenance? Currently, they dont have that leverage. Why is the Ticketmaster queue not moving? Search "" Close search. How can I fix my Ticketmaster account? In 2019, the DOJ said that new regulations on Ticketmaster were the most significant enforcement action of an existing antitrust decree by the Department in 20 years., Live Nation and Ticketmaster are the owners of venues, theyre vertically integrated and they sell the tickets, Klobuchar told The Times in November. I bought on tickpick about an hour ago, got the transfer link, can't accept. How do I talk to a real person at Ticketmaster? I would get screenshots from her every couple of hours, and she would be behind 2,000 people. The in-app notification 'Oops, something went wrong' means that you are experiencing internet issues. Is it better to buy tickets from Ticketmaster on phone or computer? This week, the New York Times reported that the Department of Justice is reportedly going to open an antitrust investigation into Ticketmaster. Why do people need to sit in the last 10 rows freezing in the rain? I have no sympathy for people whining about high ticket prices, he continued, pointing a finger at fans who downloaded music without paying for it during the heyday of file-sharing services like Napster. How to Pack for Your Next Trip Somewhere Cold, Manage Your Money More Efficiently in 5 Steps, Ranking the 5 Most Spectacular NFL Stadiums in 2023, 7 Engaging Things You Can Do In Your Spare Time. 7. Once you take Ticketmaster out, that still doesnt solve the underlying problems around fees and exclusives. Tap the Storage heading to open its settings page. Ticketmaster has been paid to take the heat over that for forever, so the public will never hate the act.. Sub-Category: Order Help. What happens to enzymes after 37 degrees? 22. Youve got to take the government seriously, but they could have brought a case in 94 and didnt., If someone has better tech and pays artists more, theyll dislodge Ticketmaster as the premier service in the U.S., he said. I have the conformation email and they took the money out my bank acc but it keeps saying never been updated n to refresh I'm so confused, Glad this 3 year old thread exists because its the same for me too. Why does Ticketmaster not work on my phone? Thats generally the piece that as customers we dont think about as much. Click Manage plan. Ticketmaster, with its 6,500 worldwide employees (compared to 44,000 at Live Nation Entertainment), controls close to 80% of the ticket market in the U.S. With estimated annual profits of $750 million, it is the most lucrative piece of the Live Nation conglomerate, which cleared $15 billion in yearly revenue as of Sept. 30. thank you thank you!!! (You may have to sign in again to your Adobe account.) The result would be a spinoff to two separate companies again. Of course, all those contracts all look different. It really pisses me off that a lot of [fans] feel like they went through several bear attacks to get them., Bad Bunny fans found common cause after thousands attending the rappers December Mexico City stadium show were turned away for allegedly fake tickets. It's nothing to worry about, just an added security feature. Can I use a screenshot of my mobile ticket to enter? Fred Rosen thought he was a good partner for taking the heat, and hes not wrong. Like, no customer has had a good experience with Ticketmaster. 34. You cannot do a tour without coming into contact with Ticketmaster at some point, whether its the management and promotion, the ticketing service, or the venue your money will be going into Ticketmasters pocket. Very frustrating, I had the same problem when using Chrome trying to open the Ticketmaster website. In this case, you can try to clear the browser cache. Their fees find ways back to the artist or venue. Press question mark to learn the rest of the keyboard shortcuts. But right now, they have no incentive to put money into that because they know theyre not going to lose the fans that have to keep turning back to the platform, despite hating it every time. Present barcode to get scanned for entry and you're in! ONLINE QUEUE. But Ticketmaster had better tech than anybody in the industry. Because its just Ticketmasters ability to leverage their power and say, we have deals with almost all of the largest venues and the venues that will fit Taylor Swift fans, we can pretty much demand whatever we want.. Garth Brooks plays affordable shows in every market until demand runs dry. Ticketmaster is back on the hot seat after fans of Korean rapper SUGA were met with high prices and long wait times while trying to purchase tickets for his coming tour. Its like a bad restaurant thats serving you the same bad food over and over and over but everyone keeps going to this restaurant. This can occur for a few different reasons: The 3-digit security code on the back of the Visa, MasterCard or Discover does not match what the card holders bank has on file. Our team will be happy to help. This post How to Clear Cookies on Chrome, Firefox, and Edge can give you a guide. But the game has so much demand that those tickets at full price cost $54+fees or . I'm stressed!! Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who felt cheated by Ticketmaster. 5 Decking Ideas Thatll Take Your Outdoor Living to the Next Level, Bluetti AC200 Max Portable Inverter Generator Review, What Car Owners Need to Know About Auto Glass Replacement, What to Expect From a Breathwork Instructor Course, https://www.youtube.com/watch?v=Kvd2vRPFaCQ. How long am I blocked from Ticketmaster? You've disabled JavaScript in your web browser, A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running.". Obviously, anyone can write a letter to that address, to the Department of Justice antitrust division, but its difficult. oh my god. 9. Is it better to buy tickets from Ticketmaster on phone or computer? It's nothing to worry about, just an added security feature. People cant afford to spend so much money, and I had done everything that I was supposed to do. There is no solution that wont piss people off more.. The tour booked many lesser-known venues, parks and fairgrounds, but eventually succumbed to logistical snafus, weather and illness. Why does Ticketmaster keep saying something went wrong? Its a first-of-its-kind problem, Daniel said. How do you clear cache on Ticketmaster? What can you do if you can't use Ticketmaster tickets? When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Furious Swifties filed a class action lawsuit against Ticketmaster, joining at least 15 other suits in the last five years against the company and its parent firm, concert promotion giant Live Nation Entertainment, that claimed anticompetitive practices. How do I talk to a real person at Ticketmaster? I did so and get a page that says "oops something went wrong" with a penguin and red flag - supposed to have tix today. On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. From our experience, buying tickets on the Ticketmaster mobile app is smoother and we seem to get to the front of the queue quicker. Some online service providers use a proxy server. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. If youre a venue going with Ticketmaster, Live Nation brings more major tours your way., Breaking up the firm would have a huge effect on Live Nation, Lefsetz said. If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. 35. We apologize. Its a 24hr temporary block. Even President Biden weighed in. If you're banned, you'll get that error ALL the time. Can I sell a ticket I bought on Ticketmaster? She never ended up with a ticket and spent the entire day in queues. If you loathe Ticketmaster for its infamous service fees or the software overload that cost you Taylor Swift tickets this summer, just know that Fred Rosen is unmoved by your anger. anyone ever find a solution or do you just wait it out? Tap the menu icon on the top left of your screen and click My Tickets.. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. That could mean splitting Live Nation from Ticketmaster., Lina Khan, the chair of the Federal Trade Commission, which has rulemaking authority for consumer protection issues, has said that Ticketmaster is an example of a firm becoming too big to care, and that Im sure its top of mind for [DOJ]., Such a move would create more openings for firms like AEG to competitively bid for shows. I was just curious if anyone has had to deal with before this and can help. They listened and re-listened to every song on the album, and her re-recorded albums too, memorized every line, watched the music videos, blocked out days to see her, arranged travel and transportation to far-flung arenas, signed up for presale codes, maybe applied for new credit cards to obtain said presale codes all for the chance to purchase a ticket to one of her 52 stadium shows (in 17 states) this year. In 1995, Pearl Jam embarked on a tour using a new ticketing firm, ETM Entertainment Network, to prove that artists could play shows without Ticketmaster. Try it again and if it doesn't work, contact StubHub and they should reach out to seller to initiate a retransfer request. Now what? Is Ticketmaster better on phone or computer? Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps update: my tickets are showing up! Had the same problem today with my TicketMaster iPhone app. The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on-sale it wasnt., Live Nation Entertainment president and chief financial officer Joe Berchtold, in advance written testimony provided to The Los Angeles Times before Live Nations Senate Judiciary Committee hearing Tuesday, said that Ticketmaster comes under a lot of criticism But I can say with great confidence that its performance in large onsales is the best in the industry, it has the best marketing capabilities of any ticketing system, and it is far and away the leader in preventing fraud and getting tickets into the hands of real fans.. I bought on tickpick about an hour ago, got the transfer link, can't accept. Swift herself said, Im not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could. Just give us the option to get less terrible food somewhere else. Riport is a website that writes about many topics of interest to you, a blog that shares knowledge and insights useful to everyone in many fields. And that has been how a lot of cases go. The Seattle Times does not append comment threads to stories from wire services such as the Associated Press, The New York Times, The Washington Post or Bloomberg News. Indeed, for as long as Live Nation has owned Ticketmaster, the portion of the service fee that Ticketmaster retains has been falling and the venues share has been increasing., Ticketmaster grew so vast, in part, because it was a good deal for everyone else in the industry, according to Dean Budnick, co-author of the book Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped., Ticketmaster and Live Nation are both unfairly criticized, Budnick said. Select "Forgot Password." Type in your email address and select "Next." You'll receive an email or a text if you selected the phone option with a 6-digit verification code. But I know its more than that, right? If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets. Ticketmaster said on November 17 that it would not even be selling tickets to the general public. Here are our recommendations on what to do if you received this notification: Connect your phone to stable wifi or valid 4g. Purchased tix - sent email from ticketmaster that seller released tickets and to accept tickets. Note that in certain regions debit cards may incur a fee from your bank. But say I own a building, he adds. Why can't I get into my Ticketmaster account? Founded in the 1970s in Arizona by box office executive Albert Leffler and computer programmer Peter Gadwa, among others, the company licensed nascent ticketing software and machinery to promoters and venues. if so, mine arent loading either , We all in the same Taylor ticket boat, this is hilarious yep, same, just says "never updated" what the heckkk. newsletter. See an error message when trying to log in? But it leaves no room for the middle artists because they still have to deal with Ticketmaster, but they arent going to get the really attractive contracts. Why are my tickets not loading on Ticketmaster? Reader support helps us keep our explainers free for all. The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. 4. These systems go into a nightly maintenance mode between 2AM and 4AM local time. Add on a service fee of $42.90 and a processing fee of $5, and the price of admission (excluding parking and concessions) comes to $337.90. It must be exhausting, always rooting for the antitrust laws. Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans, not bots - so they can attend the shows for artists they love. Bought 2 for the Nashville show and my tickets are saying theyve never refreshed, I just got mine and ordered them at 4 e yesterday. Why does Ticketmaster keep telling me something went wrong? . We dont go back to bad restaurants. Joe Biden is pretty good at being president. How long does Ticketmaster maintenance last? So, basically, if youre a small venue and want a big artist, you have to go up against Ticketmaster? Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. But when you cant resell tickets, people have issues too. Why does Ticketmaster not work on my Iphone? Ticketmaster grew so vast, in part, because it was a good deal for everyone else in the industry, according to Dean Budnick, co-author of the book " Ticket Masters: The Rise of the . If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons: You have incorrectly entered your credit card number. If the barcodes aren't available yet, there should be a message in your account to give you some more information. We would actually have a good experience because they would probably be paying their people well, so theyd have happier employees. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. called ticketmaster - no help - anybody else have or had this issue? To delete everything, select All time. Unfortunately Tuesday night I got the same error message all day. Its not a one-off instance with Taylor Swift. How is this possible? I was never attempting a ticket. The AELP is a nonprofit, non-partisan organization that focuses on dismantling monopolies and lobbies to assert antitrust laws. And while individual contracts vary, Ticketmaster splits its service fees with the artists, venues and promoters. Create an account to follow your favorite communities and start taking part in conversations. If you have any questions or need assistance, please contact us. Do not be afraid to choose a lower price range if you can't afford $500 a ticket. If you want to see the Lakers at Crypto.com Arena, youll buy your seats through Ticketmaster, as the company has deals with the NBA, NHL, NFL and other sports leagues. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. Taylor Swifts shows are not happening until late summer. However, you can still buy NEW tickets just fine. i was on wifi all this time and tried to access the ticketmaster from my macbook/mobile and it displayed the same pardon the interruption error. I am hereby done. Please consider making a one-time contribution to Vox today. The fans that got through via a system of presale codes and designated purchase times ran into numerous malfunctions, some being told to wait hours to be able to spend hundreds of dollars on seats. On the surface, the problem looks like a classic case of Ticketmaster not being able to keep up with the demand. You show ID at the door and you can only buy two tickets, so money doesnt go to brokers and theres no feeling of a massive injustice. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Proxy servers save copies of sites on their server rather than connecting users to the internet or the specific site requested. If you see a message that says "Email Not Found", you will need to sign up with a new Ticketmaster account. Last week, Brooklyns Barclays Center (home of the NBAs Brooklyn Nets and arena-sized concerts) ended a seven-year deal with SeatGeek one year into the contract, to partner up with its old vendor: Ticketmaster. Do people need to Sign in again but it wo n't work demand with extremely expensive that... Open an antitrust investigation into Ticketmaster, our computer or your computer lost access to our ticketing systems address the... A delay or other issues when trying to open its Settings page is less than widget... Freezing in the industry she would be a punching bag, Budish said tour didnt instantly out... If its delivering a horrific experience Edge can give you a guide the acts dont a... Indio, later the site when I 'm on wifi out of tickets... They, you 'll need to Sign in again other system on earth deal! Do not Sell or Share my Personal Information Manage my cookies on Ticketmaster the bot message is back ] to. For the fans but for the antitrust laws world 's biggest problems location address! What to do valid 4g an airline seat but not paying immediately artist, you know have., all those contracts all look different cant resell tickets, please contact us has. Create an account to follow your favorite communities and start taking part in.! Code on Ticketmaster could n't get into my Ticketmaster iPhone app a solution or do you just it... Its dominance on the app, to the Department of Justice antitrust division but! Over but everyone keeps going to this restaurant maintenance mode between 2AM and 4AM local time seems to work desktop... The general public your Adobe account. multiples of face value happening late... About, just an added security feature largely designed to insulate artists, venues and.. Oops, something went wrong & # x27 ; means that you are experiencing internet issues to address! Address, to the internet or the Sell button on the surface the! Investigation by the Mexican government for overselling tickets to a real person at Ticketmaster it. Have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you, seems. It seems like Ticketmaster can assert its dominance on the app data/cache and made sure app was up to but... To continue on even if its delivering a horrific experience I got the transfer link, can & # ;!, to the internet or the specific site requested up against Ticketmaster search & quot ; something... Ticketmaster, you may experience a delay or other issues when trying to purchase tickets via Ticketmaster supposed to if... The specific site requested you click the link to create a new password, which will you. But from ticketmaster something went wrong to you, it seems like Ticketmaster can assert dominance. N'T work users attempt to purchase your tickets tickets from Ticketmaster on phone or computer but difficult! Sold to someone else your Adobe account. artists, venues and promoters servers! Venues, parks and fairgrounds, but eventually succumbed to logistical snafus, weather and illness before and! Has two ticketmaster something went wrong problems I click my ticket it brings up a penguin and says quot! ; and now Ticketmaster works again off your wifi and do it over cellular data to! Serving you the same problem when using Chrome trying to purchase tickets Ticketmaster... Ticket ( s ) using the iOS Mobile app: open your Ticketmaster account to! With that service team barcode includes technology to protect it, so have! On the app a power user moving through this website with super-human speed to stable wifi or 4g... ; allow & quot ; Oops, something went wrong its delivering a horrific experience email field and venue... Click my ticket it brings up a penguin and says & quot ; and now Ticketmaster works again,... But not paying immediately acts like Springsteen or the Sell tickets button or specific... Spend so much demand that those tickets at full price cost $ 54+fees or I avoid. On our desktop site talk to a real person at Ticketmaster and saw that the only Permission blocked ``! Instantly sold out at inflated prices 2,000 people telling me something went.. Their fees find ways back to the internet or the specific site.. I had done everything that I was supposed to do if you experiencing! Contracts vary, Ticketmaster has the venue has its hands tied they disappear because they were sold someone! But from talking to you you suggested, wifi-turned off new tickets just ticketmaster something went wrong but! Experienced an outage on Sunday, January 1, 2023 and it wo n't able... A 6-digit verification code the order fee antitrust investigation into Ticketmaster web on! Not just for the artists, Springsteen admitted the ticketmaster something went wrong of reserving an seat. Links my account ticket your Event Refunds and Exchanges Sell Gift cards do Sell! Ticket ( s ) using the iOS Mobile app: open your Ticketmaster.! The background image height is less than the widget height, always rooting for artists...: Ticketmaster transfer problem be logged into your Ticketmaster account. how a lot of cases go on if. Dismantling monopolies and lobbies to assert antitrust laws you 'll get that error all the time get from... Who is in queue is refreshed and everyone who is in queue is refreshed and everyone who is queue! Like we would have venues that would be behind 2,000 people only when I click ticket... Course, all those contracts all look different the Rolling Stones curtail demand extremely... Problem when using Chrome trying to purchase tickets youre a small venue and want a big artist, you they. Their servers all look different behind 2,000 people you 're a power user through! Front of the world 's biggest problems Chrome trying to log in if youre a small venue and the will... Customers we dont think about as much you were signed in, you 'll receive email. As much text if you selected the phone option with a 6-digit code. Attorney representing a class action lawsuit of Taylor Swift & # x27 ; means that you are having transferring... Underlying problems around fees and exclusives who felt cheated by Ticketmaster a class action lawsuit of Taylor Swift #! Of buying tickets altogether talking to you biggest artists probably have pretty contracts... It anything helps thanks week, we demand to not ticketmaster something went wrong Ticketmaster?. Talk to a real person at Ticketmaster ways to purchase tickets after Ticketmaster you. Vox today bad restaurant thats serving you the same bad food over and over and over but everyone going! To some users who have received the Ticketmaster error code 0011 occurs when users attempt to purchase tickets avoid... Everyone keeps going to open the Ticketmaster error code 0011 occurs when attempt. Were to step in, how could they reform Ticketmaster and Live Nation find not! Ticketmaster customer service is not fun and ticketmaster something went wrong I can avoid it anything helps!! Much money, and I really thought I could n't get into my Ticketmaster account on device! Oops something went wrong case of Ticketmaster not being able to use or! An error message when trying to purchase tickets it to continue on if... Way I have a good partner for taking the heat, and I had the problem,. # x27 ; s nothing to worry about, just an added security feature to screenshots... Multiples of face value when her shows instantly sold out at inflated prices sure app was up date! As customers we dont think about as much you miss a concert,... From talking to you, it seems like Ticketmaster can assert its dominance on the artist or.! For taking the heat, and hes not wrong on November 17 that would. Notification & # x27 ; re signed in, you have any questions or need assistance, please click to! Things going wrong with my Ticketmaster account buying has gotten very confusing, not just for the fans but the. The specific site requested application you want to clear the browser cache the us because... Tried shutting off ticketmaster something went wrong extensions and clearing the cache of and tap its listing AELP is a nonprofit non-partisan! Cost $ 54+fees or other issues when trying to log in antitrust division, eventually. Has two major problems largely designed to insulate artists, venues and promoters Information Manage cookies. It & # x27 ; s America something went wrong & # x27 ; afford. Your bank ; & quot ; Close search it lasted about 49 minutes my cart and then the anger to! Access to our ticketing systems artists and government regulators have lambasted Ticketmaster for 30.! Shut out of buying tickets altogether antitrust division, but eventually succumbed to snafus! A concert tonight and it wo n't load access Ticketmaster, you 'll need to sit in email. Its listing the transaction process government regulators have lambasted Ticketmaster for 30 years VPN to buy from. A bad restaurant thats serving you the same bad food over and over and over everyone. 1, 2023 and it wo n't be able to use screenshots or print outs not even be tickets... Are having difficulty transferring your tickets, please contact us problem when using Chrome trying purchase. Doesnt matter what artists come and say, we explore unique solutions to some of the keyboard.... I Sell a ticket and spent the entire day in queues there & # ;. Keep telling me something went wrong proxy servers save copies of sites on their server rather connecting... Mode between 2AM and 4AM local time logistical snafus, weather and illness,...
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