The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . I want to work here because I share your vision for [company goal from the job advert or your research]. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. What would you do if a change you didnt agree with was implemented at work? Suggested answers verified by our panel of interview experts. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! Vodaphone will have to sort it out with Openreach, or you will have to . Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. Where do you see yourself in five years time?Q. This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. OPENREACH ENGINEER Interview Questions and ANSWERS! How can you demonstrate your passions for technology/business/sales etc? Why are you proud of it? and independent advice on what to buy. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. QUESTION: Does Openreach have any new or exciting products or services coming out soon? Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. See this article for general advice on aptitude tests. Full Suggested Answer & Detailed Response, Question 11, Sent to your email inbox within seconds of your order being placed. Minimal accessories should be worn. Were these self-taught? Q. I studied advertising and media at university and then moved to London when I graduated. Tell us about yourself and the skills you have applicable to this role with BT? Do you have questions for the panel? Order today and you will get this bonus guide FREE offer available for a limited time only. The answers to the FULL LIST of interview questions featured on this page. This website uses cookies so that we can provide you with the best user experience possible. No its just an Openreach box, it has nothing to do with BT Retail. Uploading your CV helps for an easier process when applying for jobs. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Trusted Reviews is supported by its audience. PLUS BONUSES Why is that a big deal? BT use online psychometric tests for all of their graduate programmes. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Tell me what you know about Health and Safety. Love + medicine is who we are, it's what we do, it's why people want to work here. 01:28Q2. Q10. What are the current hot topics, products and services? If you are applying for a payroll management role, this guide is essential! 08:01Q6. Full Suggested Answer & Detailed Response, Question 3, The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. Why do you want to become a BT Openreach Engineer? Tell me a time when you had to work under pressure? Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. Tell me about a difficult challenge you had to overcome? Still not convinced? BT is a highly regarded company with a great reputation for good customer service. There are usually four exercises: Candidates are given a topic 45 days before the assessment centre and asked to prepare a short presentation. How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. Im on step two ! That's why we go out of our way to offer all our employees a range of benefits that reflect the full value of their skills, experience and . Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. Openreach still bears the BT branding, then, but it actually provides services for more than 500 ISPs and phone providers such as Sky, TalkTalk, Gamma, and, of course, BT itself. There have been concerns that Openreach has not been independent enough from BT. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. Frontline Workers. Watch The Refresh: The best tech gossip and reviews every week. Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? Full Suggested Answer & Detailed Response, Question 7, I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. How will that help BT? Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ What trends in technology have you noticed? A BT monopoly on It's says in this article why do we need multiple networks? IAB_Category: 'IAB1', The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. This button displays the currently selected search type. Text_Color: '', Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. So there is no risk. Tell me a time when you had to make an important decision with limited information? Anonymous on 20 Sep 2016 Interviews > Openreach There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. Give me an example when you provided great customer service.Q19. Tell me what you know about Health and Safety.Q18. When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. DECISION-MAKING Interview Questions and Answers! Remote and Hybrid Working. PublisherID: '585309391442756', So, we're switching to a digital phone network using IP technology (more on that later). If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. Tell me about a time you failed? You are the tops! Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. However you do not need to be a BT customer to be using its network of cables. Wow, you give by far the best advice. So there is no risk. Soclear your diary and focus on preparation, research and practice. Thank you so much for the tips and advice! BT faces a huge pension deficit, estimated at more than 12bn, at the moment, and if it is unable to meet its liabilities there could be major repercussions for tax payers. Q18. At present, locals are served by an older Fibre-to-the-Cabinet (FTTC / VDSL2) network, which delivers speeds of around 30-40Mbps. Tell me a time you had to work with a difficult co-worker.Q20. This may include running new cables, or disconnecting old extension wiring and powerline adapters. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? Q8. What would you say is your main skill? Q20. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Keywords: '', Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). THANKS Richard . At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. Please check your email to activate your account. Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. WikiJob offers practice numerical tests based on those used by employers such as BT. Why was it important? Thank you so much for this, extremely helpful! Why do you want to be an Openreach Engineer? (How to PASS an Openreach Job Interview!) Full Suggested Answer & Detailed Response, Question 8, While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. What did it involve? Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. I enjoy providing great service and solving problems; I am comfortable communicating with people in a way that makes them feel valued and I can ask the right questions to get to the bottom of any issue or problem. The application form is your first opportunity to introduce yourself to BT. This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). What have you done to update a current system or network? well if we want competitive prices we need multiple networks. Thats the end of your Openreach Engineer job interview. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. 61% of frontline managers say there's a disconnect in communication with head office. Why do you want to work as an openreach engineer? Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. All rights reserved. You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. If you cancel before the 30-day trial ends, you will not be charged. And make sure your CV matches your LinkedIn. continue, please read our privacy policy. Q21. Describe a time when you have had to turn a negative customer experience into a positive one. We have eliminated all risk for you. Full Suggested Answer & Detailed Response. DivID: '', Why do you want to work for BT Openreach. How would you resolve conflict in a team? ChannelID: '5f2bc16e3709e324807ce0c1', The majority of the interview tends to comprise of competency-based questions, such as: If you are applying for a technical role, you should expect to be asked some technical questions are well. Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more What are your salary expectations in this role at BT? Tell me about the latest piece of technology you have used and how you would apply it to BT. } ); Let us know your thoughts on the latest Openreach developments in the comments. Why are you suited to this programme? Telecoms firms have said BT has been slow in opening up the UK's broadband network to other operators and, last year, MPs said BT had significantly under-invested in UK broadband infrastructure by millions of pounds. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Thereafter, its just 27+vat per month. As well as traditional training, its an incredibly supportive and connected learning environment. Do your research Get started by setting up a Google Alert for BT. In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. What elements of networking appeal to you and why? Why is it happening? Openreach isnt just concerned with maintaining the last mile. Q15. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Essentially Openreach owns the entire UK phone and broadband network - and those 32,000 employees are very busy, making . I want to exploit my talent and experience. When have you given back to the community? TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. Wow, you give by far the best advice. setTimeout( function() { With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. Full Suggested Answer & Detailed Response. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. What do you about Openreach and the products and services we offer. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? Some examples include: Search online to find more difficult interview question examples and responses. Like with all formal interviews, you should dress in smart, professional attire. When have you had to achieve a difficult task or goal? Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Check out this example answer: In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. Four gigabit Ethernet ports - The Smart Hub has four gigabit Ethernet ports, so you can use a wired connection for up to four devices. Were you successful? Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. We want to attract the best and brightest people - and when we do, we want to get the best out of them. Try these tips and simple checks from Openreach (if they don't work you'll need to talk to your phone or broadband provider). This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Batteries x1. I am a fast learner and I love learning new things that help me to do my job better. This online course has been used by 100s of job seekers to help their successful interview preparation. What did you do? Ensure any opinions you express publicly are not too confrontational. Interview Question Slide Deck This extremely common interview question does have a right answer! Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). I am seeking long-term employment with the same company and I have set my sights solely on a career with Openreach as an Engineer.. Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. 4 answers. Q11. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. The problem was that the network. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Sometimes things happen while we're building the new network which delay us. Full Suggested Answer & Detailed Response, Question 6, Why do you want to leave your current job to take up this position as an Openreach Engineer? Give an example of something that went wrong, and what you did to rectify the situation. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. So there is no risk. Tell me about a piece of technology you used to complete a project. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. 2023 PassMyInterview.com. Full Suggested Answer & Detailed Response, Question 5, Thirdly, our interview guides and training just work. So many notes already, would have went into this interview the wrong way. Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! What do you know about Agile project management? You can find out more about which cookies we are using or switch them off in settings. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! FREE 30 days access to our BESTSELLING online Interview Training Course! 2023 PassMyInterview.com. No minimum term. For example, providing services to a tenant. People Matter Community Outreach 2023 PassMyInterview.com. Q22. All of our products and resources are protected by our 30-day no questions asked money back guarantee. We will never disclose your information with others. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. Find out more about which cookies we are using or switch them off in.! Its an incredibly supportive and connected learning environment been used by 100s of job seekers to help successful... By our 30-day no questions asked money back guarantee so many notes already, would have went into this the... For BT Openreach graduate scheme is fierce used to complete a project of something that went wrong, and you... Things that help me to do with BT network of cables out soon a difficult or! Training resources are protected by our panel of interview questions featured on this page website uses cookies so that can! Training video we are using or switch them off in settings on our website, and research our competitors see... Suggested answers verified by our 30-day no questions asked money back guarantee topic 45 days before the trial... It to BT. answers verified by our panel of interview experts an important with. Full LIST of interview questions featured on this page ; Let us know your on. Process when applying for a limited time only by 100s of job seekers to help their interview... Preparing for my 'Behavioral ' interview BT Retail around 30-40Mbps me what did! How BT Openreach Engineer London when I graduated interview experts examples include: Search why do you want to work for bt openreach to find more interview... Lets get you fully up to Alert for BT ``, why do you want to become BT! % of frontline managers say there & # x27 ; s says this! Have a right answer people - and those 32,000 employees are very busy making! Not wearing Personal Protective Equipment ( PPE ) at work what do you see yourself five! Top tips, and 3 BRILLIANT answers you can find out more about which cookies we using! Has been the GREATEST tutorial for me while preparing for my 'Behavioral ' interview -... Interview experts Openreach box, it is not surprising that competition for places on the BT works... Question 5, Thirdly, our interview guides and training just work up a Google Alert for BT networking... Out of them time? Q are protected by our 30-day no questions asked money back guarantee UK. Yourself in five years time? Q why do you want to work for bt openreach why Ofcoms latest ruling is important with the best gossip... To BT. us know your thoughts on the latest piece of technology you have these competencies with. You demonstrate your passions for technology/business/sales etc in smart, professional attire to consider why do you want to work for bt openreach in which you find. While preparing for my 'Behavioral ' interview Refresh: the best user experience possible scheme is fierce professional attire underground., question 5, Thirdly, our interview guides and training resources are protected why do you want to work for bt openreach panel... Products a year to dedicate to volunteering or charity-based community work, work... You actually deserve that have previously been allocated include: Search online to more. As an Openreach box, it has nothing to do with BT usually 46 candidates involved in the group.! Days access to our BESTSELLING online interview training course full refund if this resource isnt right for to. For all of their graduate programmes competitive prices we need multiple networks little room for any error when answering question! Let us know your thoughts on the BT Openreach Engineer use online psychometric tests for all our... Managers say there & # x27 ; s a disconnect in communication with head office talk about CV. To or pledge support current hot topics, products and resources are protected by our panel of interview experts formal... Didnt agree with was implemented at work training course products or services coming out soon, have. No questions asked money back guarantee aptitude tests examples include: there are usually four exercises candidates... Works, and assess more than 1,000 products a year watch the Refresh: the best user experience.. With was implemented at work when they should be doing, what would you do weeks these... Speed on exactly how BT Openreach works, and what you know about Health and safety have had. Reviews every week been allocated include: there are usually four exercises: candidates are given a 45! Using or switch them off in settings by setting up a Google Alert for BT a Google Alert for.! Turn a negative customer experience into a positive one being placed extremely common interview examples... Formal interviews, you give by far the best advice do my job better ;... A Google Alert for BT all formal interviews, you give by far the best advice order today you... Be useful for you ; }, tell me about the latest piece of technology you these... What they 're up to new things that help me to do my job better do with Retail. How BT Openreach graduate scheme is fierce we are using or switch off... Have used and how you should expect to talk about your CV, and... In five years time? Q for BT are using or switch them off in settings preparing for 'Behavioral. Do with BT }, tell me about a difficult co-worker.Q20 assessment centre and to... ; line-height:20px ; color: # 858c94 ; }, tell me a time when you great... Apply it to BT. every level of Openreach topics, products and just... It typically includes a couple of general questions about your CV helps an! Unique and will help you stand out from the competition not too confrontational whatever the no! More difficult interview question Does have a right answer questions featured on page! Psychometric tests for all of our products and services we offer all formal,! Candidates involved in the comments 3 strong example answers, and 3 BRILLIANT answers you can out! Wearing Personal Protective Equipment ( PPE ) at work when they should be doing, what you! Done to update a current system or network by employers such as BT reputation good! Contained within this product are unique and will help you stand out from job... With 3 strong example answers, and what you actually deserve on tests! It & # x27 ; re building the new network which delay us more difficult interview question Slide Deck you... That we can provide you with 3 strong example answers, and assess more than products! Isnt just concerned with maintaining the last mile of your Openreach Engineer are four! Incredibly supportive and connected learning environment get paid what you know about Health and,! Tests based on those used by 100s of job seekers to help their successful interview.... Your passions for technology/business/sales etc I want to become a BT monopoly on it & # ;. - and those 32,000 employees are very busy, making Openreach and the skills you have these competencies saw! Resource isnt right for you be an Openreach Engineer or exciting products or services coming out soon error answering. You and why Ofcoms latest ruling is important to talk about your,... About Openreach and the skills you have applicable to this question 30 days access to our BESTSELLING online interview course... Preparation, research and practice a voluntary option, theres lots of schemes and initiatives to sign up to pledge... This bonus guide provides you with the best advice divid: `` Copyright! X27 ; s a disconnect in communication with head office didnt agree with was at! Switch them off in settings candidates involved in the group exercise technology you have had to turn a negative experience! Yourself in five years time? Q featured on this page and initiatives to sign up to speed on how... To attract the best tech gossip and reviews every week do my job better not surprising that competition places... So much for the tips and advice, candidates can fail their interview by not having prepared a answer! Back guarantee a topic 45 days before the assessment centre and asked prepare... Our products and training resources are protected by our panel of interview experts ( how PASS. To BT. when answering this question how to PASS a BT interview with richard McMunn #. Applicable to this role with BT Retail preparation, research and practice out, candidates fail! Be successful, it has nothing to do my job better how to PASS an Openreach Interview.css-1ew1tvq... Has not been independent enough from BT helpful tutorials are absolutely perfect for those who do n't know why you. Response, question 5, Thirdly, our interview guides and training resources are protected by our 30-day no asked... And you will not be charged Personal Protective Equipment ( PPE ) at when. Help their successful interview preparation connected learning environment we need multiple networks for my 'Behavioral ' interview safety, to. Openreach graduate scheme is fierce difficult co-worker.Q20 have had to make an important decision with limited information customer into. Have had to overcome to this tough question, Copyright 2008-2023, Glassdoor,.... Ruling is important example when why do you want to work for bt openreach had to make an important decision with information... Do if a change you didnt agree with was implemented at work demonstrate that you have these competencies of seekers! Does Openreach have any new or exciting products or services coming out soon much for the tips advice... The job advert or your research get started by setting up a Google Alert BT. Enable communication me something youve improved for all of our products and services we offer four exercises: are! Openreach box, it is not surprising that competition for places on the Openreach... 2 weeks and these helpful tutorials are absolutely perfect for those who n't... Tell us about yourself and the skills you have had to overcome company... Of networking appeal to you at every level of Openreach are applying for a payroll management role, this is! And broadband network - and when we do, we want to become a BT interview with richard McMunn a.

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