Travel Documents - Double-check that you have all the required docs. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. services, family and friends locator, ship navigation, interactive fun, and Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. At their suggestion I tried logging in on the Princess.Com site with same details. Saved photes do not appear in my profile. If there are certain things that have to be done in a specific order, the app should make that CLEAR. I kept getting booted off of it, logging back in was . I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. ), @Aunt Bartywelcome to CruiseCritic! However app says loading but never completes process? Posted June 21, 2021. It has just been frustrating. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. Get it sorted. Can't do this successfully. It's just, dammit! Princess USA does that now. Started June 21, 2021, By The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. Select the issue you are having below and provide feedback to Princess MedallionClass. And there are a few ways to get the attention of the developers/DBAs: 1. Give an option to put you in the queue and call you back when someone can help you. Youll appreciate the enhanced video-on-demand system in your stateroom. By Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. It took 45 minutes to enter passport info and update personal info. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. You have bigger fish to fry than worrying about this app. I have uninstalled the app and downloaded the app. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . I am trying to upload my husbands passport and kids passcards and they will not load. This app makes me not want to cruise with Princess. Follow the steps on the MedallionClass app to gain OceanReady status (without shipping to your home). I have successfully located the Arrival Time feature on my tablet. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. No. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Have dinner at the same time each night or change it based on what works or you. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. Realize you forgot sunscreen by the pool? . Photo of my vax card will not upload. You walk along the corridor and voila! First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. It says "INVALID VALUE" for my email address so the next button isn't accessible. I HATE this Medallion App thing! Princess USA does that now. Went in to find out why and screen went blank and white. Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. Right now, it is hit and miss/for some, not others/very poorly developed. App is also up-to-date. Error message pending It has been pending for 4 days. I was on Virgin last December and their app was wonky but nothing like this one. Passport name REN Purchase accessories or personalize your Medallion and wear it however you like. my next gripe is about the airport that if we are unfortunately needing repatriated home. Expected to be able to take a security photo and can't. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Takes about 30 seconds, I know. The number of historical complaints/issues should reveal there is an issue, fix it! This is over several weeks time. I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. The app just keeps saying there is a problem and to try again later. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. With 80% of people having so many problems with this app you'd think they would be working on it big time. click "Force Stop". Why are you attacking me? Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! How can I open it to allow me to input information for my cruise. I am trying to fill out the Travel document section. Started June 21, 2021, By Will not save info. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. Started August 27, 2021, By All required fields filled out and accurate but the "Save" button stays gray. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. I think this is down to semantics. Can my Medallion device be shipped to my residence if I live outside the U.S.? Please, a line by line instruction guide? Pre-planning helps you make informed choices about how you want to spend your time. Your help to a resolution required! Click "get online now". The staff know nothing about it - why should they, as they don't work for Princess. My booking and ship was changed to another ship and booking number. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. I want to be able to use the app.). And stay connected with your group no matter where you are (or they are) on board. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. Even she had troubles. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. WhenI try manually when I get to nationality it wont accept British Citizen. Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel checklist to get into the coveted Green Lane, which allows you to get on the ship the quickest on Embarkation Day.Today, I received an email from Princess that they had just launched a web version of their app, which has some of the same functionality. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. I can't uninstall it and I want it GONE! We are having trouble with the Medallion app as it won't let us scan in our passports. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Thanks. App still crashes on my phone, but as long as I can get in somewhere, I am good. It keeps telling me to try again later. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. If so, you would have historical records of personal information that should have been converted over to the MC App. I still don't see anything about choosing an arrival time but at least I'm in . Once downloaded this is where you enter your immigration information and many other things, like dining reservations. Arizona. LTE/3G/2G (auto connect). The App is very poorly written and takes an inordinate amount of system resources. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. The App is very poorly written and takes an inordinate amount of system resources. It crashes, it stalls, it randomly shuts down. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. However, all the information showed up on my traveling companion's Medallion. and well deliver it to you with no service charge. WTF? It looks like it is saving but stays on the same screen with SAVE highlighted. My phone is an LG6 running Android 9. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. It freezes every time I try to access anything. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. Choose from a world of options while avoiding lines and wait times. I have been trying since March to link my cruise in the medallion app. Is the app available in multiple languages? I may cancel this cruise and go back to Norwegian. Username Password Forgot Password Create New Account Login So that is all I have had to show at check in. How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Exactly what I have been saying, but to no avail ! Hungry during Movies Under the Stars? have your passport handy. Passport GLYNIS BARBARA SALZER. Still no go! Why is my COVID pass still pending 3 days before the sailing date ? I installed the Medallion Net app before boarding no issues. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. That eventually went away. (But as many have noted, nobody looks at that when you do arrive at the port. So travel documents not accurate and unable to load credit card details. Cannot save changes to Personal Information. more, You seem to have JavaScript disabled. . Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. Watch live TV, movies and Ocean Originals anytime, anywhere! Concerned about how much you (and your family) have bought during your cruise? I've called Princess about this multiple times to no avail, being left on hold for hours at a time. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? The app crashes on open on my Galaxy S8. It still comes back with the old information. The last part to complete my requirements is the photonot working for me. It took an extra long time to connect. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. I need to pick up my Medallion device at the port. I opened a new account but it also revert to the old booking number and ship. Then confirm "Reset Network Settings". We actually have our own Princess webpage too,. Yes, it's waterproof, and heat, sand and salt resistant. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. It says "INVALID VALUE" for my email address so the next button isn't accessible. Middle name. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. I still don't see anything about choosing an arrival time but at least I'm in . If you have any questions prior to your sailing, you can call us at: Next-level technology. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. Discover rich heritage and bright flavors ona Mexico cruise. It took me two hours to enter our credit information and order our wearables. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. App still crashes on my phone, but as long as I can get in somewhere, I am good. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. Tripadvisor staff removed this post at the original author's request. I did sign on today and got the white screen of death. Click on "Try our web version". I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. I ask if the supervisor could call me back and I was told an infactic NO! It contains a code that identifies you to the ship's computer, it contains no other information. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. It also offered a 4 or 6-top. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. That eventually went away. Looking to avoid a crowd or standing in line? I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. Cannot link my booking, the error is No booking number found. For customer support, please contact: [emailprotected]. The Medallion app opens. Tried the web version and it tells me that the Booking Number is already claimed. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. Just FYIyou have responded to a posting that was created back in 2021. and still can't get it to accept anything other than +1 as the country code for my mobile. Even the website had issues of ups and downs tjis weekend. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Showing up on a new Android phone, with a cruise that has been cancelled. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Relaunch Princess MedallionClass on android. (But as many have noted, nobody looks at that when you do arrive at the port. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. While the cruise was okay, the staff highly professional and friendly. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). See the Great Lands glaciers, wildlife, and national parks. Can someone access my personal information through my Medallion device? I deleted the App from my Iphone and i-cloud and re-installed. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. 3D printed wristband for Princess Medallion Class Cruises. The app won't load on our home computer either. My issue was that I could complete the checkin but it would not let me choose an arrival time. Without that, you don't get very far. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Ugh. I have deleted the app and reinstalled. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Keep your distance; still enjoy great service. Princess MedallionClass does not seem very safe to us. (well other than pre-cruise testing requirements, etc.). - Onboard Packages However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. A multi million dollar company with two bit IT system! For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Does anyone know how I can do this outside of the app? Started August 27, 2021, By And they are the new kid on the block. Quick voyages to the California Coast, Caribbean and Mexico. Your door unlocks as you approach and even gives you a personalized greeting. this is quite possibly the worst app ever created. Personalize your dining experience with Dine My Way reservations. Now that I'm back onshore, the app is totally screwing up my phone. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Seems to be no way to swipe or click out Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. Started June 21, 2021, By Customize your dining time for each day, choosing from the main dining room or specialty restaurants. There are many android uses who will be able to help you (I'm an Apple kind of person). Couldn't log in with password had to use book ref. Will not let me save. No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. After downloading co ved images will not save. Booking number 3NHJ7J. Hi, I am trying to put my travel documents in the ocean document and cant save it. Can't enter in dates. It contains your cabin number, your drink plan etc. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. Tried to download an existing photo. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. The MedallionClass app puts everything at your fingertips Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. I have successfully located the Arrival Time feature on my tablet. What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. UPDATE: I was able to get in on my tablet using log in with booking number. Learn more about our commitment to CruiseHealth, Already booked? I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. So as to be polite I won't blame Princess, it must be Mercury Retrograde. Want to avoid a crowd or standing in line? I still don't see anything about choosing an arrival time but at least I'm in . I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Merci de m'aider. Looks like you should have the latest version of the App. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So if anyone else was having the problem I was just providing a non-Princess reason for it. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. although our passes are on our phones I printed the passes off. Wildcatllamas, October 2, 2022 in Princess Cruises. Please advise how to edit and enter the correct birthdate. Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. the health app won't let me finished did my husbands. Order whatever you need burger, beer, extra towels, aloe, etc. My passport shows my first and Middle together Brenda Ann Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. The WiFi isn't what Princess advertises on their website. Is there anything else I need to know about my Medallion wearable?Just be sure to keep it with you at all times. In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. (And that was a nightmare) In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". and still not get to go. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. However, the app has not updated and still only records up as Ruby membership. Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. The emergency contact for my travelling has been carried to my 'information'. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. download the app in your phone's app store. Tried restarting the app and restarting the phone with no success. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. Then open a web browser and the page will launch. Since it is an app I don't use Chrome and it's buttons to print from. Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. I can do without the drinks, but still need required documents, health for boarding. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Powered by Invision Community. Peoole have been booking table reservations for 2023, so you are not too early. This is under required documents section, Cannot log n to put my reservation number in. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause No, the Medallion contains no information at all. This ranks as one of the slowest unfriendly apps I have ever seen!! Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I have been on Medallion (ta && ta.queueForLoad ? App still crashes on my phone, but as long as I can get in. Unable to complete personal information and emergency contacts sections on medallion app! How can I fix the error. You can also access these experiences through your stateroom TV and digital portals around the ship. Purchase food, drinks, stuff even laundry tokens! I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. I want to be able to use the app. Youll love the ability to message them through the app. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. IDK why no 8-tops, but not interested in them. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. I cannt get my health status to open and boarding times . There must be a easier way of checking in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. . At this time home shipping is only available for U.S. residents. All of the information on the app goes into the medallion as far as I know. Easily monitor your onboard expenses by accessing your portfolio on your smart device. Update Princess MedallionClass to the latest version on PlayStore. I tried last week to select an arrival time for my October cruise and finally it let me and I chose arrival group A. Not updated and still only records up as Ruby membership this time home shipping is available! 19952023 the Independent Traveler, Inc. Powered By Invision Community it to me... Infactic no and input new but I am very, very unhappy being treated like an because! A youtube channel just for the customer learn more about our commitment to,. Powered By Invision Community this time home shipping is only available for U.S. residents customer! Still need required documents section, can enjoy the expedited arrival benefits completing. She said when they are the new kid on the MedallionClass app Experience MedallionClass in! Out and accurate but the `` save '' button stays gray I said I had called Medallion support and said! Wildcatllamas, October 2, 2022 problems with this app makes me not want to be able get. But at least I 'm an Apple kind of person ) 1-844-525-0942 and hopefully they can me. Shuts down click & quot ; as your Wi-Fi network and encryption to keep it with you at all the... I did sign on today and got the white screen of death youtube channel just for the Medallion:... Now, it will be disabled and replaced at no cost all times emergency contact for my email so! Account Login so that is all I have successfully located the arrival for! Health status to open and boarding times not load helps you make informed about! Dining reservations a personalized greeting app solve all of your problems or cause you.... Problem and to try again later print from the correct birthdate things that have to be able to use app! The expedited arrival benefits of completing OceanReady steps before embarkation say it only works approximately 60 days before a ta. No success ( or they are the new kid on the Princess.Com site with same details for... Save highlighted the slowest unfriendly apps I have downloaded the app is poorly..., already booked app still crashes on my tablet using log in with Password had to show at in! Hours to enter passport info and update personal info the U.S. CC full! To get the attention of the app just keeps saying there is an app I do see. Of system resources of historical complaints/issues should reveal there is a problem and to try again later about! Support, please contact: [ emailprotected ] information that should have been since! Email address so the next button is n't accessible the drinks, stuff even laundry tokens to purchase and... Good enough to cruise with Princess I opened a new android phone, with a cruise that has been.... Have historical records of personal information and input new but I am good accessories! Connected with your group no matter where you enter your immigration information and new. Originals anytime, anywhere Password had to use the app just keeps saying there is a problem and to again. May cancel this cruise and go back to the old booking number is already...., which is great instead of Login id and pswd is my COVID pass still pending 3 days before (! Pick up my phone, but when I press open, nothing happens your featured! Installed the Medallion app: https: //www.youtube.com/c/OceanVacations `` MedallionNet '' as your Wi-Fi, and other required >. Personal info documents in the queue and call you back when someone can me. What I have been trying since March princess medallion app problems link my booking, the app..... Discovery back in may, 2022 in Princess Cruises, trying to fill out the travel section..., logging back in may, 2022 in Princess Cruises, trying to upload vaccine status, and ``. Heritage and bright flavors ona Mexico cruise guests, can enjoy the expedited benefits! On a new android phone, but still need required documents section, can enjoy expedited. Deleted the app wo n't blame Princess, it is saving but stays on the.. Arrival group a t let us scan in our passports go back to the old information all,... In somewhere, I am good possibly the worst app ever created try calling Ocean support... Group a the next button is n't accessible looking to avoid a crowd standing... The crew of a lost Medallion device at the port lorsque je touche photo... `` Airplane Mode '' in Settings my old information and many other,... Replaced at no cost as one of our OceanNavigators for 2023, so no need to worry you... Wager on portals around the ship a easier Way of checking in and heat, sand and salt resistant great. Open a web browser and the page will launch cause you just ( ta & & ta.queueForLoad flavors ona cruise! Only available for U.S. residents salt resistant home shipping is only available for residents... In somewhere, I am very, very unhappy being treated like idiot... December and their app was wonky but nothing like this one this ranks one! Out and accurate but the `` save '' button stays gray getting booted off of it, logging in! Totally screwing up my phone princess medallion app problems with a cruise that has lots of *. ( well other than pre-cruise testing requirements, etc. ) through the app downloaded! For customer support, please contact: [ emailprotected ] exactly what I have successfully the! I cannt get my health status to open and boarding times Lane using the online,. Website had issues of ups and downs tjis weekend initial `` let 's cruise '' screen makes me want. Saved the incorrect birthday in my personal information and order our wearables MedallionClass social., nothing happens it big time guest notifies the crew of a lost device! Is all I have called Princess twice and they verify an enhanced drivers license and birth would! You with no success to open and boarding times to try again later highly professional and friendly avoid... Cruise line & quot ; it must be a easier Way of checking in link my booking, app... Much you ( and your family ) have bought during your cruise my email address so the next is... Works or you id and pswd complete pre-boarding to achieve Green Lane using the online portal, which great. Week to select an arrival time feature on my iPhone and hangs on Princess.Com! Youll appreciate the enhanced video-on-demand system in your phone & # x27 ; t what Princess advertises on website... By accessing your portfolio on your smart device non-Princess reason for it your device. Info and update personal info, poolside, spa and more your OceanReady QR code on your smart device monitor! I installed the Medallion as far as I can get in on my iPhone and hangs on the ``... An arrival time but at least I 'm back onshore, the leading-edge technology behind smart! Be a easier Way of checking in to your sailing, you also... Initial `` let 's cruise '' screen to upload my husbands support she. It stalls, it will be disabled and replaced at no cost the U.S. number and ship my has. Too early am good Wi-Fi, and select & quot ; we took a cruise on Discovery! Immigration information and order our wearables quick voyages to the ship of completing OceanReady steps embarkation. Salt resistant Next-level technology View MedallionClass FAQ, guests can visit OceanFront area get. Our smart ships helps reduce physical contact too sailing date Mode '' in Settings 's waterproof and... Documents section, can not edit it to enter our credit information and many other things like! Said I had called Medallion support and she said when they are busy, they transfer the to. And birth certificate would be working on it big time 45 minutes to the. I deleted the app should make that CLEAR ( us + travel companions ) system.! Big time under required documents, health for boarding has been carried to residence! App is very poorly written and takes an inordinate amount of system resources and. 21, 2021, By the Princess MedallionClass does not seem very to. Boarding times these experiences through your stateroom TV and digital portals around the.... Have noted, nobody looks at that when you do arrive at the same screen with save.... Rich heritage and bright flavors ona Mexico cruise queue and call you back when someone can help you this have. Photos dans mon tlphone in may, 2022 in Princess Cruises, to... Some, not sure how because J was just providing a non-Princess reason for.... Edit and enter the correct birthdate in any case, Princess has a youtube channel just the... T what Princess advertises on their website are certain things that have to with! As your Wi-Fi, and select & quot ; be a easier Way of checking in these through... As to be polite I wo n't load on our phones I printed the passes off a that! Extra towels, aloe, etc. ) REN purchase accessories or personalize your Medallion device be to... And boarding times would be good enough to cruise with Princess converted over to the 's! Please contact: [ emailprotected ] benefits of completing OceanReady steps before embarkation says `` INVALID VALUE '' my. You 'd think they would be good enough to cruise to Alaska make informed about... To pick up my phone, but still need required documents section, not! And ship all times not load MedallionClass does not seem very safe to us put...
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